Shipping Policy

Shipping Policy

Thanks for shopping with DEEPER NETWORK!

We take pride in our products. After all, we collect this stuff, too! Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.

Orders placed are normally processed and shipped by our warehouse within approximately three (3) to six (6) business days from the date the order was placed. You should receive an order tracking number via email account your order is in transit.

**Please be aware that any orders placed on or immediately following a release date or during a sale, your item(s) will be delayed and may require up to 48 hours of additional processing time.

The customer is responsible for providing a correct, complete and safe to ship to non PO Box shipping address when you place your order.  DEEPER NETWORK is not able to modify, reroute or cancel orders once placed on DEEPER NETWORK.  Please verify you entered the complete shipping address including unit number and reachable phone number when completing checkout.  

If your order is not delivered as promised, we can assist you in contacting regarding the missing order and in select cases issue a replacement or refund to you.

We will not expedite or guarantee delivery to hotels/temporary addresses.  We do not recommend placing orders to temporary locations due to DEEPER NETWORK’s varied shipping and processing timeline.  You are responsible for providing a correct address that will be able to accept the package when it arrives, at checkout.  We will not reroute packages or accept returns/cancellations due to packages not arriving within a timeline.

Due to our licensing partnerships, certain items can not be offered for purchase in certain countries.  International customers might experience restrictions when continuing to International Checkout or orders may be canceled if the item is not available for that destination.